Skip to Content

Terms and Conditions of Pasco Al Madina Building Materials Trading L.L.C.

1. Introduction

This document serves as the terms and conditions governing the sales and supply operations of Pasco Al Madina Building Materials Trading L.L.C. By placing an order, the customer acknowledges and agrees to these terms and commits to complying with them.

2. Delivery and Supply Terms

2.1 Road Preparation

  • The customer is responsible for ensuring proper road access and facilitating smooth delivery.
  • The road must be suitable for truck access and free from obstacles that could hinder the delivery process.
  • If access is restricted due to any reason beyond the company’s control, the company shall not be liable for any delays or additional costs that may arise.

2.2 Unloading Materials Outside the Site

  • If the driver is unable to access the designated site due to external factors, the materials will be unloaded at the nearest accessible point.
  • The customer bears full responsibility for transporting the materials from the unloading location to the intended site at their own expense.
  • The company is not responsible for any violations or fines from any party because of unloading materials in any location other than the one agreed upon. The responsibility for these violations lies with the customer, as the responsibility for preparing the road and the unloading location lies with the customer.

2.3 Delays Due to the Customer

  • If unloading is delayed due to the customer’s actions or site obstacles, the company reserves the right to impose a delay penalty, the value of which will be determined by the company.

2.4 Material Receipt

  • The customer must inspect materials upon receipt and report any visible discrepancies before the truck leaves the site.

2.5 Liability for Site Damages

  • If the truck causes damage to the site due to restricted space or inaccessibility, the customer is fully responsible for repairs.

3. Payment and Order Confirmation

  • If the customer makes a partial or full payment, it is considered a final confirmation of the order and terms.
  • The company does not require further customer confirmation.
  • The order cannot be canceled after payment.

4. Color and Size Variations

  • Color variations of up to two shades may occur due to temperature changes or raw material differences.
  • Size variations of up to 3mm are permissible as per UAE engineering standards.

5. Order Cancellation and Returns

  • Orders cannot be canceled.
  • Returns are subject to company approval and return costs are borne by the customer.

6. Force Majeure & Legal Liability

  • The company is not liable for delays due to force majeure conditions.
  • Any disputes shall be settled in the Abu Dhabi courts.

Thank you for choosing Pasco Al Madina Building Materials Trading L.L.C.